Passionate about service.
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What our clients say...

We hope you've found it beneficial to browse our website and discover more about Randolphs' excellent butlers, private chefs and VIP service staff, but don't just take our word for it. Read what some of our clients have been kind enough to say about us. As we've said elsewhere, we think word-of-mouth is undoubtedly the most persuasive compliment..

Royal Ascot

"I would like to thank you and your magnificent team for all your work at Her Majesty's Official Guest Tent. The guests were very complimentary about the food, drinks and the service. Your staff were always friendly, willing and agile when necessary. The service overall was impeccable. I really appreciate all your patience with our arrangements and the hard work you put into the Royal Ascot week."

Lady Elizabeth Anson, founder Party Planners

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"A professional and well-organised company, with excellent, dynamic staff. Randolph’s provides high-quality, experienced staff who produce the perfect service every time."

Sodexo, Royal Ascot

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Wimbledon

"I would like to pass my thanks on to all of the members of your team who I worked with over the two weeks. It was a pleasure to work with them and from seeing the comment cards that guests handed back, they rated the service very highly. I know that the staff involved had a great time and learnt a great deal from them; they also taught me a few things as well! They’re a credit to your company..."

Wimbledon Boxes

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Serviced apartments

"[Randolphs] butlers are extremely professional and have the experience to support it. Always a step ahead of their game with our VIP clients, their sole aim is to ensure the satisfaction of the guests. Steven and Graeme have also been very supportive and able to deliver for us with last-minute notice. I definitely recommend this company for all 5-star establishments, as they definitely fill a niche gap in the market."

Grosvenor House Apartments by Jumeirah Living

Concierge companies

"At Ten, our members expect a very high level of service from start to finish and that is exactly what Randolphs provide. They are discreet when needed and the feedback we receive about the standard of chef they provide has always been excellent. I have no doubts that our clients are in safe hands when we book with Randolphs – no matter how last minute or unique the request seems to be!"

Dr Charlotte Knight, Ten Group

Private household staff & entertaining

"Just a short note to thank you for your diligent and professional help in finding us staff for our houses and businesses in London, Suffolk and Courchevel. We’ve also had the pleasure of using your staff for a dinner for 300 people – it was a huge success and they did an amazing job. All the staff you have supplied have been an exceptional standard."

Jon Hunt

VIP butler service at a private estate

“Thanks for the incredibly amazing service that was provided last Saturday. We were impressed by Mark's professionalism, how wonderful as a person and as a butler he is. Mark, thank you so much for all your hard work,for helping us set up the beautiful table, for liaising with the chef and being a pleasure to work with. The client was very pleased with your service and we would definitely like to work with you and Randolphs in the future.”

Sara Cavero, Conference Wise

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Private chef for an office party

“Thanks again for all your help. The food and service were exceptional, as ever.”

Barnard & Westwood

Birthday party

“It was wonderful and we couldn't have done it without the help of your fantastic team. In particular I would like to mention Heather, who really went above and beyond, was proactive and had great leadership skills. We've already passed on your details to a number of guests who were blown away by the standard of service.”

Private client

Surprise 40th birthday party

“A huge thanks to you and all your team for making Saturday absolutely perfect, despite the horrible weather. Every detail was marvellous, and the guests thought the food was exemplary. I would love to use your services again.”

Private client

Private party

“We had an amazing night. The chef was excellent, the food was great and Mark was a superstar. Mark could not do enough for us, he was brilliant. He looked after our guests fantastically and at no point did anyone have an empty glass. Which is always a good sign. Not only was Mark very professional, but he was very friendly.”

P Williams, private client

30th birthday party

“I have to say our butler was absolutely amazing – really made the whole evening so special. He got involved in the theme (the antique car horn came in most useful for summoning people) and he was incredibly helpful – he made such a difference. His cocktails were lethal! We all had a fabulous time...”

Private client

Cocktail party

“Just wanted to say that the staff you sent last night to Apsley House were an absolute delight. Fantastically hard working, helpful and professional. Please pass on my gratitude to them.”

Mustard catering

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Butlers at a luncheon

“Just a note to say thank you; the gentlemen you sent were exceptional. The event would not have gone as well without them.”

Sabrina Gunagloo, Hadley Property Group

Drinks & canapes

“I wanted to say a huge thank you to Georgie and the whole Randolphs team for all of your hard work. Both events were such great successes and a major part of that was down to your help, incredible service and delicious nibbles! Please do pass on our gratitude to all involved and we will certainly be in touch next year.”

Barnard & Westwood

Butler for a dinner party

“Mark was fantastic, thank you Steven. Always attentive and never obtrusive – just as it should be.”

Private Client

Christmas party in Windsor

“A huge thank you to you and all your team last night for taking care of everything at our party so professionally. From the moment you arrived I knew were in safe hands and your chefs produced fantastic food – which everyone said was completely delicious – and the kitchen was cleaned and left immaculate, thank you. We will definitely be in touch again for our next party.”

Private Client

Private event

"Just a quick note to thank you and Randolphs for providing such a great team for us on Saturday. Dimitri really stood out as hugely professional and very much in control of proceedings, making sure that everything was done on time and to the highest standards. The whole team, butlers Anthony and Claudio, barmen and waitresses, did a fantastic job, and very much helped to make the event a real success. All our guests had a great time, and were tremendously well looked after. More importantly, my wife and I could concentrate on mingling with the guests rather than being on full duty for the whole evening."

Private Client

Private party

"I cannot begin to thank you enough for Saturday. You really are a cut above, and more than added the wow factor we were hoping for. Everyone complimented your professionalism and style and really enjoyed the evening. I could not have asked for a better butler and would recommend you in a heartbeat. I wasn't expecting to not have to lift a finger all evening, and to be able to come back to such a tidy apartment after such a big party was wonderful! Thank you again, you truly contributed to making it a night no one will forget."

Private Client

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Join our team

Randolphs is always on the lookout for staff with the ability to deliver exceptional, intuitive service. READ MORE

Our team

Randolphs offers a combination of relevant, top-level experience, high-quality staff and a touch of style... READ MORE

RANDOLPHS GROUP

PRIVATE HOUSEHOLD STAFF

 Randolphs recruits high-calibre private household staff on a permanent, temporary and seasonal basis.

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